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No modern enterprise stands alone; each is dependent upon a network of trading partners to remain competitive in today's global marketplace.  But in most cases, the lack of business to business (B2B) integration is holding back efforts to evolve into a true digital business. A high-performing supply chain is essentially a dynamic digital network, and every link in the supply chain is vital for business. But, remarkably, "over 50 percent of the information exchanged among business partners is still done so manually - not automatically - via email, phone calls and faxes."1 Many enterprises are stymied by silos of data, complex linear processes and disparate application landscapes. Moreover, each enterprise is reliant on its own unique set of applications, further exacerbating the struggle to exchange key information with partners. B2B integration maturity Advancing B2B... (more)

Emerging IoT Markets | @ThingsExpo @UnigmaApp #IoT #M2M #DigitalTransformation

Emerging IoT Markets - MSPs, Take Notice Managed IT services wasn't even a phrase until the early 2000s and, today, there are over 75,000 IT service providers in North America alone. By 2020, there are going to be 50 billion connected devices, and managed IT services might cease to be a phrase again. Unless the MPSs adapt to the new, connected world, we are going to see diminishing returns in that space. In his session at @ThingsExpo, Kirill Bensonoff, CEO of Unigma, will discuss the different opportunities IoT will create for MSPs and IT service providers - from on-site service... (more)

Proper Incident Management | @CloudExpo #API #Cloud #BestPractices

Why Proper Incident Management Is Key to Proper IT Management Mitigating downtime requires good workflows, human response and - most importantly - proper alarms to alert relevant individuals when things go wrong. Proper incident notification is crucial to effect management of IT downtime. Proper IT management requires proper incident management. Otherwise, you court Murphy's law at your peril. In the IT world, if a server can fail, a cache overload or traffic overload the network - it will. And the consequences are significant. Many IT organizations face database, hardware, and ... (more)

Paddling Through Murky APM Waters

It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures.  But what does this mean for IT operations teams? If we approach this question using an iceburg analogy, the tip would probably be an easy observation, such as “IT operations needs to adopt a business-centric way of thinking.” But dealing with all the change that needs to occur beneath the surface of this statement is what can sink or float an organization. IT operations te... (more)

Apple Makes Highly Eccentric Hire

Apple polished its reputation as a contrarian Tuesday when the news broke because of an SEC filing that it had hired Adobe's CTO Kevin Lynch to be VP of technology and reportedly coordinate its hardware and software teams. Adobe confirmed his departure effective Friday, March 22. He will report to SVP Bob Mansfield, Apple's core hardware maven, who leads Apple's Technologies Group, which includes its wireless and semiconductor interests. Provocatively Mansfield is scheduled to retire from Apple for the second time next year. Lynch, a Macromedia legacy, violently backed Mobile Fla... (more)

Now that Your Positioning Is Done, What Do You Do?

Erich Flynn, CEO, TreeHouse Interactive You have spent weeks researching your markets, building competitive taxonomies and calling together disparate company stakeholders to get your positioning statement complete. Now what? This is a really good question. Just to refresh, the objective of positioning is to find a perception you want to create in your target customer’s mind—one that addresses customer issues and enables you to focus on the highly desired and highly competitive features of your product relative to your competitors products in your target market (see How to Create ... (more)